Information we collect

When you place an order, create an account or contact customer care, the store may collect information you provide such as your name, delivery address, phone number, email address, order details and message content.

Technical information may also be collected through essential cookies and standard server logs, including browser type, device information, approximate location and pages visited.

How information is used

• Process and manage orders
• Arrange delivery and provide customer support
• Maintain account and order records
• Prevent fraud, misuse and security incidents
• Improve storefront performance and usability
• Meet applicable accounting and legal obligations

Payments

Cash on delivery is currently the active payment option. If online payment methods are added later, the relevant payment provider may process payment information under its own privacy terms. The store should not retain complete card details unless explicitly stated by the payment provider.

Cookies

Essential cookies are used for shopping-cart contents, checkout sessions, account login, security and basic site operation. Optional analytics or marketing cookies should only be enabled in accordance with the applicable consent requirements.

Sharing and retention

Information may be shared with service providers only when needed to operate the store, fulfil orders, provide hosting, prevent abuse or meet legal requirements. Records are retained only for as long as reasonably required for these purposes and applicable obligations.

Your choices

You may ask customer care to review, correct or delete eligible personal information, subject to records the store must retain for legal, accounting, security or order-management purposes.

Contact

Use the Contact page for privacy-related requests. Include enough information to identify the relevant order or account, but do not send passwords or sensitive payment details through the form.

Last updated: 27 July 2026.